I. De-escalation Basics Course – 4 hours

Basic information on successful de-escalation techniques are presented along with video discussions and role-playing scenarios.

Course Elements:

·         Video Scenarios, Facilitated Instruction and Role-Playing

II. De-escalation Intermediate Course – 8 hours

De-escalation strategies and tactics are presented in this course and significant time is dedicated to having all attendees participate in actual role-playing scenarios.

Hours: 8 hours

Facilitators: (1) CSI Law Enforcement Facilitator

Description: De-escalation strategies and officer tactics are presented in this course and significant time is dedicated to having all attendees participate in actual role-playing scenarios.

Course Elements:

Video Scenarios, De-escalation Strategies, Officer Tactics, Trauma Informed Responses, Levels of Escalation, Verbal and Non-verbal Clues and Participant Role-Playing

Attendees: Law Enforcement Personnel

III. De-escalation – Advanced Course – 16 hours

Facilitators: (2) CSI Law Enforcement Facilitators

Description: This comprehensive course provides integrated instruction on both implicit bias and trauma informed response. Taught by a CSI team of experienced facilitators including law enforcement professionals, academicians and psychologists your agency will receive the most comprehensive training and liability protection available.

Course Elements:

·Video Scenarios, De-escalation Strategies, Officer Tactics, Levels of Escalation, Verbal and Non-verbal Clues, Trauma Informed Responses – Citizen and Officer, Acute Trauma Responses, De-escalating Encounters by Age Group, Managing Emotions, Building Trust/Community Support and Role-Playing

IV 2-Day De-escalation Train-the-Trainer

Facilitators: (2) CSI Law Enforcement Facilitators

Description: Designed for small to medium sized agencies who wish to have certified trainers for both the 4-hour Basic De-escalation course the 8-hour Intermediate De-escalation.  Upon successful completion of the course all instructors will receive their certification and receive complimentary access to the CSI De-escalation Train-the-Trainer portal where they can download all course documents, videos and instructional materials.

Course Elements:

Video Scenarios, De-escalation Strategies, Officer Tactics, Levels of Escalation, Verbal and Non-verbal Clues, Trauma Informed Responses – Citizen and Officer, Participant Homework, Participant Instructional Teach-back, Participant Video Teach-back and Participant Role-Playing Teach-back

Attendees: Certified Law Enforcement Trainers ONLY

De-escalation Train-the-Trainer – 3-day training & *NEW* 2-day training option

Designed for medium and large agencies who wish to train their own in-house cadre of instructors this course provides in-depth instruction that will enable attendees to properly facilitate all of the CSI de-escalation courses in whatever format the agency chooses.

V. 3-Day De-escalation Train-the-Trainer

Facilitators: (2) CSI Law Enforcement Facilitators and (1) CSI Staff Psychologist*

Description: Designed for medium and large agencies who wish to train their own in-house cadre of instructors for the 16-hour Advanced De-escalation course.  This course provides in-depth instruction that will enable attendees to properly facilitate the 4-hour Basic, 8-hour Intermediate or 16 – hour Advanced De-escalation course.  Upon successful completion of the course all instructors will receive their certification and receive complimentary access to the CSI De-escalation Train-the-Trainer portal where they can download all course documents, videos and instructional materials. 

Course Elements:

Video Scenarios, De-escalation Strategies, Officer Tactics, Levels of Escalation, Verbal and Non-verbal Clues, Trauma Informed Responses – Citizen and Officer, Acute Trauma Responses, De-escalating Encounters by Age Group, Managing Emotions, Building Trust/Community Support, Role-Playing, Participant Homework, Participant Instructional Teach-back, Participant Video Teach-back and Participant Role-Playing Teach-back

Attendees: Certified Law Enforcement Trainers ONLY

*when available

CSI De-escalation Instructor's Portal

Each CSI certified De-escalation Trainer will receive FREE access to our Instructors Portal.  This secure website will allow trainers to access all de-escalation course materials that correspond to their level of training.  Videos, facilitator guides, participant guides, materials, course content, etc... will all be loaded into the portal and available to trainers 24/7.  New course content will be added throughout the year to keep instructors up to date on the latest in de-escalation tactics and techniques.

CSI Re-certification Courses

Beginning in 2018, CSI certified De-escalation trainers will be attend to attend re-certification training at multiple on-site locations or go online through the instructors portal to receive their annual re-certification. 

To register yourself or your team for an event, please visit the Registration Page